Sales Support Representative

Sales Support Representative

Job Description:

The position of the Sales Support Representative at Gyro-Stabilized Systems will involve providing support to the Sales Team and dealing with customers, both existing and prospective. The Sales Support Representative will contact current customers as needed to arrange appointments, update them on their orders, and more. They will respond to customer’s phone calls and emails, help provide sales quotes, and support day-to-day sales activities.


  • Providing first quotes as required from the standard pricing sheet and forwarding quote requests to territory sales partner as required
  • Assisting Sales Team in managing outstanding quotes
  • Assisting with preparing proposals and tenders
  • Maintaining customer database by inputting profile and updates
  • Identifying assisting with establishing new business
  • Conducting periodic and regular surveys of customers to determine satisfaction
  • Developing a deep knowledge of GSS’ product set in order to explain the scope of our products and tailor solutions to client’s needs
  • Working with Manufacturing to plan for product acceptance and delivery
  • Working with Marketing on technical aspects of demos
  • Managing account which includes follow up emails or forwarding as required
  • Organizing sales and training visits to GSS headquarters
  • Attending trade shows and other events as needed

Qualifications and Required Skills and Competencies:

  • Understanding of, and experience in, technology sales
  • Ability to demonstrate an understanding of technical information and the ability to convey this information to both a technical and non-technical audience
  • Ability to work independently
  • Strong administrative, clerical, record-keeping, and computing skills
  • Excellent interpersonal skills, able to create great customer relationships with great communication
  • Excellent customer service skills
  • Minimum 2 years Technology Sales experience required
  • High School Diploma
  • Preferred 2-year Degree

Gyro-Stabilized Systems is an equal opportunity employer and will not discriminate in recruiting, hiring, training, promotion, transfer, discharge, compensation or any other term or condition of employment on the basis of race, religion, color, age (over age 39), sex, national origin, or on the basis of disability if the employee can perform the essential functions of the job, with a reasonable accommodation if necessary.